Website Terms and Conditions

Privacy and Confidentiality

All personal and health information collected through this website’s contact form will be handled in strict accordance with ethical and legal guidelines. This information is essential for providing relevant and informed psychological services and will be kept confidential, except as required by law. Authorised administrative staff, including Bron Percy (admin@britapsych.com), may access limited client information only as necessary for scheduling, communication, and billing purposes, under strict confidentiality obligations. Your privacy is our priority. 

Information Technology and Electronic Data

Brita List Clinical Psychology uses systems that meet recommended standards to protect the privacy and security of the technology used. However, we cannot guarantee total protection against hacking or interception of email communications, data storage, or telehealth sessions.

Our practice uses a range of secure technology providers, including Zanda for practice management and data collection, Gmail for email, and Stripe for payments. Zoom may also be used for telehealth consultations. Data may be stored in Australia or overseas (including the USA), depending on the service provider. Access to electronic data is restricted to authorised personnel only, and all staff follow strict confidentiality and data protection protocols.

Information and advice on cybersecurity can be accessed at https://www.cyber.gov.au/advice. 

Payments and Credit Card Information

Brita List Clinical Psychology uses Stripe, a secure third-party payment processor, to manage credit card transactions. When you make a payment, Stripe collects and processes your payment details in accordance with its Privacy Policy and Terms of Service. Stripe may store data in Australia or overseas.

With your consent, credit card details may be securely stored within our practice management system, Zanda, to enable authorised administrative staff to process payments and manage billing on your behalf. Only authorised personnel, including administrative staff member Bron Percy, have limited access to this information for administrative purposes. Brita List Clinical Psychology does not directly store full credit card details outside these secure systems.

Complaints

Brita List Clinical Psychology is committed to protecting the privacy of personal and health information in accordance with privacy legislation. Where an individual has a privacy complaint or concern, they may:

• Contact Brita List, or

• Contact the Information and Privacy Commission NSW

Concerns relating to information handled by authorised administrative staff or technology providers will be managed promptly and in accordance with relevant privacy laws.

Intellectual Property

Users may view and download information from this website for personal use only. Reproduction, distribution, or use of any content for commercial purposes without prior written consent from Brita List Clinical Psychology is prohibited.

Liability Disclaimer:

The information on this website is for general informational purposes only and should not be considered a substitute for professional psychological advice. While Brita List Clinical Psychology strives for accuracy, she make no warranties regarding the completeness, accuracy, or suitability of the information provided. Visitors should seek personalised guidance from a qualified psychologist. She is not liable for any damages arising from the use of this website or reliance on its content.

External Links

To assist users, this website may include links to third-party websites and resources. Brita List does not endorse or guarantee the accuracy of information on these external links, is not responsible for keeping them current, and is not liable for any information contained on third-party sites. 

Updates

Brita List Clinical Psychology may update or modify website content and these Terms and Conditions at any time without prior notice. By using this website, you agree to the most current version of these terms. 

Jurisdiction

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of New South Wales. 

Data Breach Response Plan

1. Upon discovery of a data breach, Brita List Clinical Psychology will assess its scope and nature.

2. Immediate containment and mitigation efforts will be initiated to prevent further unauthorized access.

3. Affected individuals and authorities will be promptly notified if the breach poses a risk to privacy.

4. Clear communication will be maintained with affected individuals, informing them of the breach and steps to protect themselves.

5. An investigation will be conducted to address vulnerabilities and prevent future breaches, with detailed records maintained for compliance.

Last updated 13.10.25